Launch Operations
Coordinate dependencies and communication across product, engineering, data, support, and external partners.
AI PRODUCT OPERATIONS · TECHNICAL OPERATIONS · HEALTHTECH
Stephanie Feliciano
AI Product Operations Specialist
I turn fast-moving product work into reliable systems.
I bring more than 11 years of experience coordinating high-volume, high-stakes workflows, including current work supporting AI-native product execution. I bridge product, engineering, data, support, and external partners to help teams launch, evaluate, learn, and improve.
New York City Metropolitan Area · Remote Nationwide · NYC/NJ
- Inputs
- Evaluate
- Coordinate
- Ship
- Learn
Professional positioning
Operations rigor for modern product teams
I entered AI through execution, not hype. At Quincy Labs, I coordinate product launches, support dataset and model-evaluation workflows, build repeatable LLM-assisted processes, and convert user feedback into product priorities. Before that, I developed operational discipline across regulated medical devices, logistics, vendor coordination, and customer-facing work.
AI Quality Operations
Support dataset curation, labeling quality, model-output evaluation, and structured feedback loops.
Process Design
Turn ambiguous or repetitive work into documented, repeatable workflows and prompt-assisted systems.
Regulated Execution
Bring four years of remote medical-device operations experience from Stryker into high-accountability product environments.
Core capabilities
The work behind reliable product execution
A practical operating toolkit for launches, quality workflows, delivery, and the systems that make each cycle easier to repeat.
AI and Product Operations
- LLM Evaluation
- Model-Output QA
- Dataset Curation
- Labeling Quality Assurance
- Prompt Workflows
- Feature Launch Coordination
- User Feedback Synthesis
- Roadmap Support
- Adoption Tracking
Program and Process Operations
- Cross-Functional Delivery
- Issue Triage
- Vendor and Contractor Management
- SOP Development
- Process Improvement
- Requirements Tracking
- Launch Readiness
- Stakeholder Communication
Tools
- Notion
- Linear
- Jira
- Slack
- Zendesk
- Intercom
- Excel
- Google Sheets
- Foundational SQL
Experience
Built in high-volume, high-accountability environments
A career shaped by execution: coordinating people, dependencies, urgent decisions, and the details that keep work moving.
Quincy Labs
AI Product Operations Specialist
- Coordinate feature launches across product, engineering, and data teams and help keep releases on schedule.
- Support data and model-evaluation pipelines, including dataset curation, labeling-vendor coordination, and model-output QA.
- Build reusable prompt libraries and LLM-assisted internal workflows that standardize repeatable processes.
- Synthesize user feedback and support escalations into prioritized product insights.
- Partner with product managers on roadmap support and adoption tracking.
4ES Lighting LLC
Logistics Manager
- Managed end-to-end logistics across inbound and outbound shipments.
- Maintained inventory accuracy and standardized carrier scheduling and tracking.
- Coordinated across sales, warehouse, vendor, and carrier teams.
Stryker
Logistics Coordinator
- Coordinated high-volume, time-sensitive medical-device logistics in a regulated, compliance-driven environment.
- Tracked and expedited urgent shipments while maintaining order accuracy.
- Collaborated remotely across multiple sites and triaged supply and delivery issues through resolution.
Hall Logistics
Logistics Coordinator
- Coordinated freight, carrier relationships, scheduling, and documentation.
- Resolved daily operational issues across active shipments and partners.
Prestige Auto Marketing Group
Sales Specialist
- Built customer relationships across five years of client-facing sales.
- Consistently attained sales targets while supporting customer needs.
Selected workstreams
How Stephanie creates operational leverage
Representative operating responsibilities, organized by the problem they solve and why that work matters to a technology team.
AI Feature Launch Operations
- Operational problem
- AI-product launches require product, engineering, data, support, and external contributors to stay aligned.
- Contribution
- Coordinate schedules, dependencies, status communication, launch readiness, and cross-functional follow-through.
- Value to the team
- Makes release execution clearer and reduces the likelihood that important operational details disappear between teams.
Model Evaluation and Data Quality
- Operational problem
- Model quality depends on consistent evaluation criteria, reliable data operations, and clear feedback.
- Contribution
- Support dataset curation, labeling operations, model-output QA, error identification, and structured escalation.
- Value to the team
- Helps teams convert subjective model feedback into repeatable quality workflows.
LLM-Assisted Internal Operations
- Operational problem
- Repetitive research and operational tasks become inconsistent when each person solves them differently.
- Contribution
- Build prompt libraries, reusable LLM workflows, and supporting process documentation.
- Value to the team
- Standardizes recurring work and reduces avoidable manual repetition.
Feedback to Product Priorities
- Operational problem
- User feedback and support escalations often arrive as fragmented anecdotes.
- Contribution
- Organize themes, identify recurring issues, and translate feedback into prioritized product insights.
- Value to the team
- Gives product teams a more structured view of what users are experiencing.
Regulated Healthtech Operations
- Operational problem
- Time-sensitive medical-device workflows demand accuracy, responsiveness, and reliable escalation.
- Contribution
- Coordinate urgent shipments, resolve supply issues, and maintain order accuracy across a distributed organization.
- Value to the team
- Demonstrates the discipline required for healthtech, medtech, and other high-accountability environments.
Healthtech advantage
A bridge between AI operations and regulated healthcare
Stephanie’s technology story is strengthened by four years at Stryker, where she coordinated time-sensitive medical-device logistics in a regulated, remote environment. That experience brings practical discipline around accuracy, escalation, documentation, stakeholder coordination, and the consequences of operational failure.
AccuracyEscalationDocumentationRemote coordinationOperational accountability
Resume
One clear story, ready to share.
Stephanie’s primary resume presents the broadest view of her AI product operations, cross-functional delivery, regulated operations, and customer-facing experience.
Primary resumePDF · 145 KB
AI Product Operations Resume
A general overview of Stephanie’s AI-product launches, cross-functional coordination, model-evaluation workflows, process design, regulated operations, and customer-facing experience.
Best for
- AI Product Operations Specialist
- Product Operations Specialist
- AI Operations Specialist
- Product Operations Coordinator
Education
A business foundation for systems work
2017–2020
Union College
Associate’s Degree
Business Administration and Management
Working toolkit
- Notion
- Linear
- Jira
- Slack
- Zendesk
- Intercom
- Excel
- Google Sheets
- Foundational SQL
Availability
Let’s make complicated work easier to ship.
Stephanie is open to remote opportunities across the United States and hybrid or on-site roles in New York City and New Jersey.
New York City Metropolitan Area · Open to Remote Nationwide · NYC/NJ Hybrid or On-Site